hotels

Consumers Want Amazon To Be a Travel Booking Site: What Can Hotels Learn?

Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the platform to book their travel plans if given the chance, […]

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Successful Loyalty Programs Must Offer More Than Pricing Discounts

In a world where retailers understand the importance of keeping their existing customers and finding ways to have them come back to purchase repeatedly, the question needs to be asked […]

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Direct Booking Wars, Google, Airbnb: Is the OTA’s Position Unshakable?

When it comes to online distribution OTAs have the majority of market share for online reservations. NB: This is an article from StayNTouch OTAs control approximately two-thirds of all online […]

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How Reputation Management Can Help Increase a Hotel’s Revenue

You know that saying that goes something like “Keep your friends close and your guests even closer”? Probably not, but when it comes to hospitality, it would sure make sense. […]

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Understanding Future Demand For Better Operational Forecasts

Recently, we released five revenue management hacks. These hacks are designed to be simple things you can put into place whether you are using automated tools or working in a […]

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How to Budget for Hotel Digital Marketing in 2019

With the return of budget season, the uneasy feeling of making decisions regarding hotel marketing budgets begins to aggravate hoteliers. The time and energy available to efficiently go through all […]

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Use Hotel CRM to Engage With Your Most Valuable Guests

Building a relationship with your guests is the cornerstone of hospitality, but creating loyal, advocates of your brand requires a step beyond that. NB: This is an article by Nicki […]

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Leveraging the Power of Your Hotel CRS To Improve Direct Booking

Direct bookings are the “Holy Grail” for every single hotelier around the globe. Often elusive, direct bookings have a significant impact on a property’s financial performance but leave hoteliers waging […]

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Yield Management: Offensive and Defensive Strategy

Many markets in the U.S. have experienced substantial increases in inventory, with some recording year-over-year supply increases of 5.0% or more. Thus far, occupancy levels have generally remained strong, as […]

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black and white picture of man sitting next to old technology depicting how a hotel is slow to invest in rms technology

Revenue Management – Why Automation Rocks

I write this article as the founder of revenue management system, Right Revenue. However, I promise this is not some veiled attempt at promoting our system. It is however a […]

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