hotels

It’s not the end of the world when a guest @mentions you on social media. Like any interaction with a guest, they are customer service opportunities

If you are not already focused on hotel revenue generating ideas like room type upselling and room add-ons, consider these ancillary revenue streams

To set themselves up for success in this new normal, Hotel owners and operators must adapt their strategies to meet evolving industry trends

Hoteliers getting into room dynamic pricing can go a step further. It’s about hoteliers taking steps toward embracing the idea of flexibility

The potential impacts of TripAdvisor on your hotel are of abundance – your ranking, volume and quality of reviews, in addition to your presence

After getting a taste of them last year, how can you make the staycation experience at your hotel as desirable as possible for customers?

An ambitious push by carriers for digital health passports to replace the mandatory quarantines killing travel demand is also fraught with challenges

Google’s killing off third-party cookies has already elicited multiple antitrust lawsuits. Now, its attempt to replace the cookie is attracting attention

Listing a hotel on Google My Business is easier than baking a cake. Here’s a step-by-step guide on how you can register your hotel on Google

Agile Pricing is a Revenue Management methodology that allows us to evolve from a rigid pricing structure to a more efficient and profitable flexible model