hotels

the words chance and change spelt out reflecting the need for hotels to change these 5 pricing habits in 2026

Changing Hotel Marketing Landscape and How to Prepare

Hospitality businesses that dedicate time to their marketing efforts utilizing the latest in technology will reap significant benefits in 2024

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lightbulb in the centre of 6 circles with lines pointing towards it reflecting the value of hotel business intelligence to move beyond the limitations of manual reporting and siloed property data

Commercial Strategy Platform: Linking Revenue, Sales and Marketing

A commercial strategy platform provides each discipline with actionable recommendations, ensuring strategic impact on hotel revenue

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How Hotels Benefit from Consortia and TMCs

Consortia and Travel Management Companies (TMCs) act as pipes, channeling a stream of potential guests toward hotels

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A Deep Dive into Hotel Booking Sources

The source of a reservation is known as its booking source, and all booking sources fall into one of two primary categories: direct and indirect sources

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What is Identity Resolution and Why Is It Important for Hotels?

Identity resolution is the cornerstone of an effective hotel data strategy, and it’s an element that benefits marketing and guest-facing staff

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13 Hotel Marketing Trends Set to Dominate in 2024

It’s time to put your brand out there. Use these latest marketing trends in hospitality to get in front of your target audience

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Tips to Avoid Overbooking in Your Hotel

Overbooking can greatly impact your hotel’s reputation and bottom line but you can avoid financial losses and mitigate the risks

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Move Beyond Silos and Unleash the Power of Commercial Teams

Transitioning to an integrated commercial team is not just a structural change; it is a realignment towards a collaborative customer focused approach

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The Risk of Undervaluing Your Hotel Brand

A hotel brand is a result: it is the feeling and perception generated in each person, by the brand story that is told, demonstrated and/or experienced

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Beyond Apologies: 7 Keys to Service Recovery After a Mistake

Just as your minor missteps resonate, so does the praise when a company acknowledges its mistake, apologizes, and provides a genuine and human solution

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