guest messaging

With nearly 90% of businesses communicating with customers via email, the content must be well executed to stand out amongst the crowd

By using this form of hotel guest segmentation the resort sees increased campaign conversions, a surge in bookings, and a host of positive reviews

Responding to and preventing a negative hotel review is complex and requires a combination of responsiveness, empathy, and proactive measures

Good guest communication is crucial for hoteliers as it has a significant impact on a hotel’s reputation, guest satisfaction, and ultimately, its revenue

Having a first party data strategy gives your brand a plan for how it will collect customer and prospect data and use it to deliver personalized experiences

Through our conversation you will hear more about HJiffy, as we dig deeper into the backstory of how the company came about and the reasons for starting it

Whether persuading a guest to book again or reminding them of an upcoming trip, an email is invaluable to your marketing and communications strategy

Here are 3 reasons why adding a guest messaging platform to your hotel communication strategy is now a must