flights
How Distribution Systems Are Like Seat Belts
Many of us with children have faced the question: “Why do I have to wear a seat belt?” Most people use them, of course, because there’s no great alternative for […]
Hotels Should Copy Airline Revenue Management Techniques
Although hotels have practiced some of the most fundamental basics of revenue management throughout the ages, such as adjusting rates according to seasonal demand patterns and planned special events, it […]
Technologies bringing market-of-one closer in business travel
Carlson Wagonlit Travel has identified five key trends which will have the greatest impact on business travel going forward. The ‘Faster, Smarter, better?’ study highlights mobile technologies, customisation, the sharing […]
Travel industry must accept freedom in distribution
If you go out to buy a new car the dealer will tell you the cost for the basic vehicle. Then they let you select the extras, such as sat-nav […]
Growth expected for Western Europe business travel
The GBTA Foundation, the education and research arm of the Global Business Travel Association (GBTA), has announced the results of its latest GBTA BTI™ Outlook – Western Europe report, a […]
Amadeus slots a major piece into its merchandising puzzle
Amadeus slotted a key element of its merchandising jigsaw into place last week with the launch of a Customer Experience Management system. The technology is central to the distribution giant’s vision […]
Airlines seek more bookings by pulling fares from travel sites
Airlines are increasingly pushing and prodding travelers to book flights through their own websites, where they can sell more services like in-flight entertainment and add-ons like hotel reservations. They also […]
The end of dynamic packaging?
Industry consultant Andy Cooper considers whether recent developments mean the end of the dynamic packaging era I read with interest Steve Endacott’s recent viewthat HM Revenue and Customs may have Flight-Plus […]
Desktop travel booking tipped for rapid drop, mobile becoming booking mainstay.
SITA has released the results of its latest Passenger IT Trends survey, showing rising use of mobile apps for check-ins and a continued reliance on self-service fueled by technology. The […]
Hospitality and leisure industry ‘missing out on spending power of pensioners’
The spending power of pensioners is being seen as a missed opportunity for companies that remain focused on targeting families, according to a new report. The over-65s spend £3,372 a […]