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DACH Hotel Direct Channel Trends in 2021
To help hotels understand the current direct channel scene, we have prepared a direct channel analysis for the DACH region, comparing hotel performance

7 Ways Revenue and Marketing Can Come Together Under One Roof
From fostering demand to nurturing loyalty, your marketing strategy should sit at the core of your revenue management strategy

The Currency that Buys Time: Automation of Guest Service Upselling
Upselling has recently been seen as a way to re-capture revenue. However, many properties limit themselves to upselling only at front desk during check-in

How a Detailed Hotel Marketing Audit Helps Determine Budget
Before you decide on marketing expenses for 2022, take a step back and see where you sit today in the online marketplace

How an RMS Can Help in Periods of Low Demand
Uncertainty is real! We don’t know the forecast perfectly nor demand function. A modern RMS works 24/7 to adjust to uncertainty and to quickly adapt pricing

European Travel Unstable Due to Delta – Some Thriving & Others Collapsing
The travel industry has been affected both by fear of contagion of the Delta Variant, but also reintroduction of travel restrictions by European countries

Spain: Strong German Travel Interest Uptick in Major Tourist Destinations
This data will help Spanish destinations update their revenue management and marketing strategy to reach those interested in travel to their destination

How to Improve Hotel Staff Communication with Social Media Approach
The result of poor hotel staff communication is an upset guest or blown booking opportunity leading to poor guest engagement and lower satisfaction scores

Travel Intentions for Spain Drop, with Balearic Islands Most Affected
Demand for travel to Spanish destinations is in sharp decline and the negative trend is continuing for third consecutive week; due to worsening fourth wave

The Brave New World of Booking Direct
The recent rise in direct bookings was an unexpected boon for hoteliers, and it might be a sign of the direction the industry is heading