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Despite early predictions that the OTAs would dominate the distribution landscape, direct bookings are on the up and phone reservations are resurgent

What is the current situation and challenges for hotels in Germany. We cover topics including the difference between city hotel and coastal destinations

July is preferred for British, Greeks and Germans; Italians and French prefer to travel in August. It’s clear to see the impact of English policy on travel

Having an on-brand design for your website may be the key in connecting with your customers at a time where many uncertainties exist

The review-giant-turned-distribution-platform-turned-membership-program rolled out its fourth program, Tripadvisor PLUS; time will tell if it will succeed.

Setting your price based on historical trends and knowledge of the market is like setting off on a journey using a map or old school GPS

Sending pre-arrival upsell campaigns is a great way to foster engagement, boost the guest experience and promote more ancillary revenue opportunities

Camping villages have an additional advantage over hotels, as they have greater opportunities to increase their housing units and revenue at lower cost

Recently, Spain has lost about twenty thousand searches per day. Travelers have abruptly interrupted a travel trend that had been growing for about a month

Main difference between Customer Relationship Management and a Customer Data Platform is there in the name: CRM manages relationships, CDP manages data