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The traditional comp set needs a serious update. It’s not just geographical proximity anymore; it’s about winning the hearts of potential guests

AI agents are emerging as the transformative force reshaping how revenue professionals in travel and hospitality work

This article examines AI applications that can optimize the guest experience in luxury hotels, whether through existing technologies or those yet to emerge

Customer effort is a metric used in hotels to measure guest satisfaction. It is all about how easy it is to stay in your hotel, from booking to post-stay

Evaluating value of a group lead more broadly than just booked bedrooms and events enables you to improve pricing decisions, occupancy, and the bottom line

On the upside, strategic overbooking can lead to higher occupancy and increased profitability. On the downside, there is always the risk of overshooting

AI is poised to disrupt the hotel industry’s marketing landscape, creating new opportunities while challenging the dominance of existing players

This New York Venue experienced a measurable boost in web traffic, inbound leads and conversions, demonstrating power of an integrated marketing campaign

When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement

The future of hospitality lies in combining cutting-edge AI technology with the warmth of human connection – are you ready to step into it?