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We discuss the importance of the hotel website user experience to increase conversions, and the need to streamline the booking process to maximize revenue

With the help of some smart strategies, you can ensure your hotels investment in Expedia TravelAds generates a serious return

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

Today we look at how hotels revenue manage tour operator business, or, more accurately, how they don’t revenue manage this business segment

In the dynamic world of hospitality, where guest satisfaction is key, the Front Desk Manager must embrace revenue management to ensure a profitable hotel

A commercial culture should be instinctual, something that is not only deeply embedded in the company but also entwined in the DNA of every single employee

The EC’s decision empowers hotels to connect with the right guests, drive guests to book direct, and grow loyalty and revenue with each guest

The high season doesn’t have to be stressful. With the right strategies you can turn high season into a time of unprecedented growth and guest satisfaction

Whatever the final figure, it seems very likely that the DMA has actually benefited the major OTAs rather than the hotel industry.

Many owners of small independent hotels have confirmed they were ‘too busy’ to pursue learning about revenue management, given their properties demands