email

In this article, we spotlight four upselling hotel examples that have turned their upsell programs into high-performing, guest-centric success stories

Hotels that recognize this shift early can build competitive advantages around email based customer intelligence and interactive communication

Sending an email to an unengaged email address lowers your sender reputation. Meaning open rates and click-through rates will gradually get worse

A remarketing plan helps you connect with those interested guests and bring them back, transforming those “almost bookings” intoreservations and revenue

In this article, we’ll look at two newsletter ideas based on your occupancy trends and one to send to guests who’ve already booked

Pre-arrival communication is all about setting the right expectations, but are you delivering what you promise?

In this article, we’re diving into what an abandoned cart email campaign is, how it works, and why it’s a must-have for your hotel email marketing strategy

Collecting your guests’ real email address is a priority. We walk you through what to set up first and how to collect emails legally and strategically

If you’re still attaching documents direct to your emails, it’s time to rethink. A more effective way to share content is to use embedded links

Email marketing is part of a well-structured marketing strategy in any hotel. But to get the right results, you need to avoid these mistakes