chatbots

When we have conversational bots helping us, it could change the way we search for information. And one of the things we search for hotel information

Because direct guest messaging is such a great marketing tool, let’s look at the best practices so that you can be sure to use it to your hotel’s advantage

When choosing the right hotel chatbot, it is important to think about how your operations are structured and the main goal for your chatbot

Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience

Digital technology should not equal a less personalized approach or a lesser guest experience. On the contrary, it is there to take it to the next level

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.

For Hotels that don’t want to spend money and time answering repetitive questions, chatbots are key. However, many hotels remain hesitant

Chatbots can’t handle all issues that guests have, but they can take care of many and no platform has made it easier to get started than Facebook Messenger

It seems that industry professionals have embraced the change hotel chatbots bring to the table and are eagerly anticipating to see the evolution of AI and how it will reshape hospitality and travel.