chatbots

How to Manage Direct Guest Messaging for Hotels

Because direct guest messaging is such a great marketing tool, let’s look at the best practices so that you can be sure to use it to your hotel’s advantage

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Why Not Every Hotel Chatbot Will Be Right For You

When choosing the right hotel chatbot, it is important to think about how your operations are structured and the main goal for your chatbot

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Is Travel Booking Ready to Fully Embrace Artificial Intelligence?

Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience

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6 Ways Hotel Technology Creates a More Personalized Guest Experience

Digital technology should not equal a less personalized approach or a lesser guest experience. On the contrary, it is there to take it to the next level

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Three Fundamental Questions About Hospitality Chatbots Explained

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

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Automating Guest Communication? Chatbots Just The Tip Of The Iceberg!

Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.

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5 Reasons Why Hotels Don’t Implement Chatbots

For Hotels that don’t want to spend money and time answering repetitive questions, chatbots are key. However, many hotels remain hesitant

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6 Questions Hotels Must Answer Before Leap to Facebook Messenger Bots

Chatbots can’t handle all issues that guests have, but they can take care of many and no platform has made it easier to get started than Facebook Messenger

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How Hospitality Providers are Driving up Revenue with the Help of Chatbots

It seems that industry professionals have embraced the change hotel chatbots bring to the table and are eagerly anticipating to see the evolution of AI and how it will reshape hospitality and travel.

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Understanding How Chatbots Can Deliver More Revenue To Your Hotel

Chatbots have been spoken about at length across many industries where customer service is a key aspect of running a successful business. Not the least of these is the hospitality […]

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