chatbots

Is Travel Booking Ready to Fully Embrace Artificial Intelligence?

Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience

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6 Ways Hotel Technology Creates a More Personalized Guest Experience

Digital technology should not equal a less personalized approach or a lesser guest experience. On the contrary, it is there to take it to the next level

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Three Fundamental Questions About Hospitality Chatbots Explained

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

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Automating Guest Communication? Chatbots Just The Tip Of The Iceberg!

Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.

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5 Reasons Why Hotels Don’t Implement Chatbots

For Hotels that don’t want to spend money and time answering repetitive questions, chatbots are key. However, many hotels remain hesitant

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6 Questions Hotels Must Answer Before Leap to Facebook Messenger Bots

Chatbots can’t handle all issues that guests have, but they can take care of many and no platform has made it easier to get started than Facebook Messenger

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How Hospitality Providers are Driving up Revenue with the Help of Chatbots

It seems that industry professionals have embraced the change hotel chatbots bring to the table and are eagerly anticipating to see the evolution of AI and how it will reshape hospitality and travel.

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Understanding How Chatbots Can Deliver More Revenue To Your Hotel

Chatbots have been spoken about at length across many industries where customer service is a key aspect of running a successful business. Not the least of these is the hospitality […]

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Hotel Live Chat Instant Gratification Wins Every Time

There’s a lot of debate about the best way to handle the huge influx of guest messages happening through private message and live chat platforms. Should we be using more […]

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Chat apps: What messaging platforms are best for your hotel?

Messaging platforms are fast becoming the new way for businesses to interact with customers. When communicating with brands, 54% of US social media users say they prefer messaging platforms to […]

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