When it comes to conversational chatbots, we’re only at the beginning. As developers refine the language models interactions will keep becoming more human
Voice assistants for hotels aim to provide the best possible user experience, allowing guests to ask questions without having to type them
We look at the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and the essential features to consider
When we have conversational bots helping us, it could change the way we search for information. And one of the things we search for hotel information
Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience
Digital technology should not equal a less personalized approach or a lesser guest experience. On the contrary, it is there to take it to the next level
We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool
Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.