chatbots

Guest messaging should highlight the unique features of the hotel and appeal to the interests of the target audience to drive bookings and increase revenue

To improve hotels staff productivity and guest satisfaction, we have added a new set of tools focused on process automation and refinement of AI interaction

Chatbots are transforming the industry’s approach to loyalty and rewards programs by streamlining customer service and offering personalized interactions

When it comes to conversational chatbots, we’re only at the beginning. As developers refine the language models interactions will keep becoming more human

Voice assistants for hotels aim to provide the best possible user experience, allowing guests to ask questions without having to type them

We look at the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and the essential features to consider

When we have conversational bots helping us, it could change the way we search for information. And one of the things we search for hotel information

Because direct guest messaging is such a great marketing tool, let’s look at the best practices so that you can be sure to use it to your hotel’s advantage

When choosing the right hotel chatbot, it is important to think about how your operations are structured and the main goal for your chatbot

Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience