chatbots

Why Human Hotel Live Chat is Better Than Chatbots

If you were to call a hotel, which would you rather get: an automated system that spent fifteen minutes and eight side menus to get through without resolving your problem, […]

Read more

Bing brings chatbots to local businesses. Here’s how hoteliers can prepare

Chatbots allow brands to communicate and sell to customers in a way that’s informal, easy-to-use and fun. And they’re quickly becoming a key information and shopping channel, with eMarketer reporting […]

Read more