booking

Mitigating the Impact of Cancellations and No-Shows
Cancellations and no-shows will never be a highlight, but with the right strategies, they don’t have to be the bane of your existence either
How to Capture Those Last-Minute Holiday Party Hotel Bookings
With the holiday season fast approaching, capturing those last-minute holiday party bookings can be a game changer for your hotel’s revenue
DMA Workshop: United Belief Booking’s Not Doing Enough
Booking avoided the all-important “self-preferencing” elements of the DMA arguing it only offers third-parties onsite, not first-party inventory
How New Technology Transforms the Hotel Booking Journey
The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy

Why The Digital Markets Act Interpretation is Causing Issues
Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation

Was Black Friday Your Friend or Foe?
The week of Black Friday is one of the lowest in terms of prices due to applied discounts, although price drop is smaller than booking volume increase
No Maps, No Listings: Google’s Hotel Search Test in EU Explained
Before diving into the dynamics between Google and the European Commission, let’s look at how this test contrasts with regular search results
Hotel Distribution Channels: What Are They? Why Do They Matter?
A strong hotel distribution strategy is dependent on a number of key ingredients – understanding your audience, channel selection,
Are OTAs Running Off With Your Customer Relationships?
The tragedy isn’t just about lost data – it’s about lost opportunities. When OTAs control your guest relationships, you’re missing out on:
How to Optimize Revenue and Costs Along the Guest Journey
Leveraging Business Intelligence during the pre-stay phases of the guest journey can significantly maximize revenue and minimize costs