ai

Do Automated Response Tools Really Increase Guest Satisfaction?
With these considerations in mind, the challenge lies in harnessing the benefits of automation without neglecting authentic guest communication

Hotel Voice Assistants: What Are They and How Do They Work?
Voice assistants for hotels aim to provide the best possible user experience, allowing guests to ask questions without having to type them
Artificial Intelligence: New Frontier for Elevating the Guest Experience?
Without a doubt, AI has made a significant impact on the hospitality industry, and it brings a lot of value in terms of enhancing the guest experience

The Future of Revenue Management: Maximizing Profits with AI
AI, particularly machine learning, brings a paradigm shift in revenue management. Here are some ways in which AI is transforming the industry
McKinsey: How Generative AI Can Boost Consumer Marketing
By taking a three-tiered approach to gen AI in marketing, companies can unlock the technology’s potential to help boost efficiency, effectiveness, and creativity

Driving Profitability with Precision: AI’s Pivotal Role in Revenue Management
The key to being successful in revenue management is following data trends closely to set the right price for the right guest, AI is perfectly suited to support this hotel function
Generative AI in Hospitality: The Key to Personalized Experiences
Potential of Generative AI to improve marketing ROI in travel sectors is enormous. We expect its adoption to be quicker than the shift to the internet
Hotel AI Implementation: Busting the Myths and Truths
Hotel AI can offer a level of personalization for guests or potential guests who have never interacted with your hotel before
How Hoteliers are Using AI for Revenue Management
The key to revenue management is following data trends and using insights to set the right pricing, AI is perfectly suited to support this hotel function
McKinsey: The Promise of Travel in the Age of AI
The surge of AI innovation sets the stage for travel companies to rethink how they interact with customers, develop products and manage operations