Demand generation has always been important to hotels, why else have sales departments? NB: This is an anaylsis by Max Rayner, a partner at Hudson Crossing. But lately it has […]

Hotels in major North American markets are continuing to experience strong growth driven by increases in average daily rate (ADR) according to data from the July 2015 TravelClick North American […]

Don’t fall flat on your road to revenue success at your hotel restaurant. Here are some obstacles to avoid. The best hotel restaurants do more than turn out great food. […]

For the past decade or more, when speaking about the future or a vision, revenue management has been focused on two terms: total hotel revenue management and customer, or guest, […]

The hospitality industry has been evolving into a much more data science industry for several years. The combined impact of shifting demographics and new technologies are the primary catalysts for […]

UK hoteliers’ expectations of a Rugby World Cup booking bonanza appear to have evaporated in a situation reminiscent of the 2012 Olympic Games in London. The rugby tournament organisers and […]

Let’s face it, before HotelTonight and chums came along the big boys of online travel had probably never even considered carving out a niche for last-minute online hotel booking. Or if they had, […]

Expedia is to axe clauses relating to rate parity in contracts with all its European hotel customers. In what could be seen as another landmark moment in the ongoing rate parity […]

Hotel companies are investing in home-sharing start-up rivals to Airbnb and launching digital initiatives designed to cater to travellers looking for alternative forms of accommodation. Hyatt Hotels is reported today […]

TrustYou, the inventor of the Meta-Review™ and global online reputation management leader, and Donna Quadri-Felitti, Director of the School of Hospitality Management at Pennsylvania State University, have released the results […]