The “Connected Guest” – What Do They Really Want?

Guests are embracing new technologies and apps on a daily basis, and hotel companies are trying their best to also get into the fray by developing their own guest facing […]

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How influencers and advocates could be the new marketing trick or treat

It’s Halloween today and soon it will be Christmas. In the search for fresh new ideas maybe it’s time to turn to the rising stars of digital marketing – influencers […]

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5 things about your hotel’s website that will scare guests away

October is always full of fright, and you might be incorporating ghosts, ghouls and goblins into your hotel decor this month. And while you can certainly spook things up at […]

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Can marketing automation raise your online review scores?

NB: This is an article from Ryan Solutions I think you’d be hard pressed to find a hospitality brand that doesn’t want to see their online review score jump a […]

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Beyond the true Competitive set, how many does your hotel have?

A competitive set might be the most important tool hotel operators have at their disposal, that shows where your hotel stand against your competition on a daily/weekly and monthly basis. […]

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Transforming reservations inquiries into profitable sales

To think that the days of traditional reservations agents are dead is both exactly right and exactly wrong. Technology may be moving at break-neck speed, but the trusted voice channel […]

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Proven Hacks for Hotels to Capitalize on OTAs

The Battle against OTAs isn’t just fought at the traveler’s booking stage. In this highly competitive market, hotels much deliver exceptional service if they are to succeed. OTAs are an […]

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The Science Behind Increasing Direct Bookings

With the ever-growing importance of the direct booking channel and the increasingly complicated path-to-purchase behavior of the multi-channel and multi-device travel consumer, today’s hotel website can simply no longer afford […]

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Six Things Scaring The $%#@ Out Of Hotel Marketers This Halloween

NB: This is an article from Tambourine For Halloween, we asked hotel marketers from coast to coast, representing properties of all sizes, what they’re most spooked about right now. Here is […]

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IATA predicts airline distribution revolution by 2021

IATA is forecasting a fundamental overhaul of airline distribution within five years, shifting to what it calls an “active distribution” model. In a major report for the global aviation industry organisation, […]

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