Smart digital marketing to optimize booking funnel and boost direct booking
Last month, we hosted a webinar that addressed how hotels can use smart digital marketing to optimize their booking funnel and boost direct bookings. We spoke with four industry experts […]
Driving direct business and better revenue is a top priority
In today’s ultra-competitive hospitality marketplace, any competitive edge can translate into a stronger bottom line, and it’s no secret that driving direct business and better revenue is one of the […]
Microsoft serves travelers by turning them in to data
“The only way that we can serve our travelers is by turning them into data,” travel management provocateur Eric Bailey told BTN. Bailey is better known as Microsoft’s director of […]
How Hotels Beat Airbnb by Getting in Bed with Today’s Traveler
Today’s traveler is digitally savvy and wants to be inspired by destinations and authentic experiences throughout the entirety of their travel lifecycle. Airbnb was one of the first to notice […]
The virtuous circle – inspiration, personalisation and trust
The modus operandi of the travel industry is to leverage promise and exploit curiosity, tapping in to an emotional fear-of-missing-out as it urges us to invest in experiences and exploration […]
Refine Your Hotel’s TripAdvisor Strategy
Three key elements to consider right now: Millions of potential hotel guests visit TripAdvisor every month to plan their journeys, at present, the company reports an average of 390 million […]
Eight key takeaways to stay relevant in modern age of hospitality
The second WIT Hospitality conference took place on March 28 at Hotel ICON last week. The Silverbox Ballroom teemed with industry characters ranging from C-class executives to fresh-faced students only […]
Why data scientists are vital for increasing customer loyalty
The importance of big data is increasing across all industries — as are the jobs required to tap into the insights within the data. So it’s no surprise that […]
The power of data: Beginner’s guide for hospitality industry
Much has been written and said on the topic of big data and data itself. Over the last years, the cost of data storage has decreased dramatically from about $7 […]
Spring trends hoteliers need to know to maximize guests bookings and margins?
Spring trends in hotel search With trivago’s 1.4 billion annual searches, we see many clear trends in user search behavior and preferences. From that data*, we ascertained some best practices […]
