When it comes to social media, the year ahead should be quite an interesting one for marketers. NB: This is an article from MDG Advertising On one hand, social media […]

As technologists, we’re constantly tracking emerging trends while also monitoring the progress of trends maturing into the mainstream. NB: This is an article from OTAInsight We take stock of the […]

Booby traps and secret passages, solving puzzles and venturing into the unknown. The greater the goal, the harder the journey will be, and the pitfalls are aplenty as we chase […]

In the hospitality world, a hotel’s ability to remain ahead of industry trends can — in many ways — make or break its ability to appeal to new travelers, as […]

All hotels are looking for ways to increase turnover. The more revenue a hotel can generate, the more options they give themselves to create profitable business strategies. NB: This is […]

Listen up, hotel owners and asset managers. Want to sleigh the holidays this year for your hotel marketing team? No holiday is complete without our annual Official Gift Guide for […]

Companies leading the pack globally for revenue growth are creating customer experiences based on data-driven insight. Research shows us that organisations that leverage customer behavioural insights outperform peers by 85 […]

Home sharing is a great way to experience Taiwan. During my two trips last year to Kinmen, the Taiwan-governed archipelago off the coast of China’s Fujian Province, I stayed in […]

Without a new approach, airline loyalty programs risk alienating many customers. Since American Airlines created the industry’s first successful customer-loyalty program, in 1981, almost every carrier has followed suit. These […]

The holidays are here, and there are few busier seasons for those of us in the hospitality industry. NB: This is an article from Lodging Interactive We know you’re busy, […]