Delivering bespoke, well thought out email messaging throughout the whole booking and stay, will turn a guest into an advocate. And deliver more revenue.

With so many components to website design and development, a redesign can seem exhausting. We’ve broken down the who, what, when, why and how of a redesign

While we should celebrate the improvement in hotel performance, we also need to remain realistic that we are a way off from the performance we saw in 2019

It enables hotel staff to communicate how they want to on a familiar platform. They don’t want to pick up a phone, walkie-talkie or pass around paper notes

It is worthwhile to look beyond the traditional idea of a compset when benchmarking your hotel and consider dynamic compsets

With recent privacy changes affecting targeted ads, the importance of email marketing is poised to increase even further

Getting the GMB basics right is very important so let’s look at a powerful way to drive bookings to your restaurant by adding a ‘Reserve a table’ button

Although group and event leads are higher than it was a year ago, demand is still not where it once was, so this is a good time to build new sales habits

What you really need are ways to increase your revenue or cut your costs: upselling is a rare gems that provides just that

Put simply: If your property isn’t taking advantage of Facebook marketing, you’re probably missing out on a ton of revenue opportunities.