Finding the right OTA for a small hotel is not as simple as it sounds. Each one has trade offs and are not created equal. Here are a few considerations:

Understanding eight levers that significantly impact the performance of loyalty programs can help companies extract the most from their membership programs

Microservice hotel PMS architecture offers scalability, sustainability, and security and is poised to be the future of travel tech infrastructure

RevPAM is one of those metrics that are growing in prominence, changing the way hoteliers look at the earning potential of their property

We can continue to build strong revenue teams and a sales culture focused on taking care of our guests in order to further drive revenues and profitability

It may have been normal to map out business strategies on an annual basis, but the pandemic is changing the travel dynamic too much for it to stay relevant

Last year, we published a Black Friday report showing impact on hotel bookings. We saw a 47% jump in campaign conversions and 58% increase in direct revenue

There’s a constant debate on whether the Global Distribution System (GDS) surpasses a book direct strategy or is it the other way around

As conversations around monetising new hotel offerings increase, everyone needs to be speaking the same language and guided by a consistent yardstick

Too often hotels make decisions to adjust retail pricing based on STR results without understanding the impact past decisions had on MPI