The 10 Best Ways To Ask For Reviews

It is important to ask guests for feedback, not only so you can publish great reviews but also see areas you might be lacking in, and then improve

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Using Rate Intelligence for Revenue Management

Analytics is the bread and butter of revenue management. Provided in real time and conveniently visualized, it’s key to succeeding at the following tasks

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The Best Facebook Ads For Hotels: Real Examples & Popular Ad Formats

Facebook offers multiple ad types and formats, making it easy to hone in on your target audience and reach them at the right time in the conversion funnel

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Why Are Frequent Hotel Content Updates Important?

In a business like the Hotel industry, where the competition is exceptionally cutthroat, one thing that will help you stand out is your content

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Independent Hoteliers Should Move Beyond Traditional Loyalty Models

Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book

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4 Steps to Attract the “New” Business Traveler

Before you can attract any guest, you first must know who they are and what they care about. The answer to “Who is the ‘new’ business traveler?” is complex

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Ways Hotels Can Appeal to Digital Travellers

Along with understanding your guest expectations and needs, leveraging hotel digital marketing tactics needs to be at the top of your list of objectives

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increasing coins with an arrow reflecting upselling trends in hotels

Why Upselling is Tailor Made For This Unusual Shape of Recovery

Hotels must rethink operations to find efficiencies, while still maximizing revenue opportunities. Automated Upselling offers a tailor-made solution

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a hotel customers opinion, or reviews, is important and here are creative ways to ask

Forget Star Ratings… We Now Have 3 Types Of Customers

Our customers have moved away from judging our product or deciding on where to stay based on star rating. We now have 3 very distinct customer types

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person sitting near an old piece of technology reflecting how an rms can feel too complicated and that is why on 30 percent of hotels use one

Hotel Tech: How to Make Sense of The Tool Jumble

Decide what are the most accurate hotel performance indicators, then define your objectives for each of them and build a plan on how to get the results

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