To consistently get the team to upsell, every single individual, every single shift, with every single request – things are going to slip through the cracks

OTAs are just a channel… nothing more. This is your hotel, your guests, you provide the service to make your customers feel welcome, but check your T&Cs

According to data regarding flight searches, strictly related to travel intentions of tourists, after a few days of insecurity demand resumed a normal trend

Kris Introduces us to Howsmyrate, their core solution, cost effectiveness and customization flexibility through the utilisation of Google Data Studio

Given the multifaceted benefits of hotel content management and distribution, it’s essential to understand how it can impact your hotel bookings and revenue

Launched last year, free hotel booking links will now show up on the Search results page and Google Maps helping travel partners extend their reach

We’ve covered a handful of do’s and don’ts, but there are a few other items that you should avoid when optimizing your Google Business Profile

The majority of hotels have yet to unleash their full digitization potential. It’s not for lack of trying: 75% of hotel executives support AI marketing

To earn the top-ranking positions, you need a solid SEO strategy that helps you analyze what customers want to see and present them the content you need

But enough with the excuses: what can hotels learn from airlines in terms of digital pre-, during- and post stay guest experiences?