7 Trends Will Change How Hotels Handle Groups and Events Business

There is a growing demand for in-person events, and hotels and venues are finding innovative ways to meet this demand despite the challenges they face

Read more

Tourism in the Metaverse: Can Travel Go Virtual?

The metaverse could enrich the tourism experience in countless innovative ways, but which use cases have most potential, and which are still deemed risky?

Read more

Hotel Direct Booking Video 3 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about ways Hotels can increase their chance to convert those lookers into bookers

Hotel Direct Booking (Pt3): Turn Your Lookers into Bookers

Today, in the final video 3, our panel consider ways Hotels can increase their chance to convert those guests looking into direct booking

Read more

man on laptop visiting website maybe signing up to a hotel newsletter for a future trip

Best Practices for Boosting Newsletter Signups for Your Hotel

One good way to grow your marketing database is by featuring a compelling hotel newsletter subscription message on your website to capture opt-in contacts

Read more

How to be Present for Your Guests at Every Stage of the Booking Journey

Google has dived into its search data further to expand their micro moments into stages of travel – Dreaming, Planning, Booking, Sharing and Experiencing

Read more

Omnichannel Communication: The Game-Changer Hotels Need Now

To truly harness the transformative potential of an omnichannel service within the hotel industry, we must first delve into the differences

Read more

blocks being stacked in the same way independent hotels should focus more on increasing ancillary revenue

Why Group Revenue Management is Key to Maximize Revenue and Profitability

Revenue managers must fully examine current and future group demand, transient displacement, available guestroom and meeting space, and non-room revenue

Read more

icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings

OTAs: The Pros and Cons of Working With Them

Working with OTAs can enhance your revenue management and distribution channel strategies, but there are also some downsides

Read more

Why Metasearch is Critical for Your Direct Booking Strategy

Adding metasearch to a multichannel marketing strategy is essential for hoteliers seeking to maximize direct bookings and achieve higher margins over time

Read more

Escape KPI Paralysis: Streamline Your Hotel’s Performance Metrics

Three essential aspects should be considered in-depth when deciding on the crucial KPI metrics for a specific hotel

Read more