technology

Capitalize on Full Travel Planning Journey to Increase Direct Bookings

Travel planning. We all know from experience that a lot goes into planning the perfect vacation, and with so many devices and planning resources, the journey is complex. According to […]

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Travelers turn to Facebook Messenger for better customer service

When Karen Korr wanted to change part of her European itinerary, she didn’t call Travelocity, her online travel agency. She didn’t send an email or a text message, either. Instead, […]

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3 Outdated SEO Tactics It’s Time To Drop

We’re all familiar with the stats by now: 75% of Google users won’t bother to scroll past the first page of the SERPs, securing that elusive number one ranking spot […]

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An introduction to the new Google Search Console – what’s new?

The Google Search team have been busy making big changes to Google Search Console (GSC), an essential free tool for webmasters to monitor how their website is performing within Google […]

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A Masterclass in Lookalike & Similar Audiences Marketing

Similar Audience and Lookalike Marketing on AdWords and Facebook is all about expanding your audience and bringing in new customers who are not aware of your brand, but meet similar […]

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CRM: A Hotelier’s Guide, part 3 — A case study with Hotel Emma

We’ve heard from the experts, so now it’s time to hear from a hotelier who knows exactly what it’s like to seek, design, purchase, install, use and, as you can […]

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What Google’s Longer Meta Description Means for Your Hotel

In December 2017, the big brains at Google owned up to a fairly major organic search algorithm update: Google essentially doubled the acceptable length of meta descriptions in the SERPs. […]

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Chat apps: What messaging platforms are best for your hotel?

Messaging platforms are fast becoming the new way for businesses to interact with customers. When communicating with brands, 54% of US social media users say they prefer messaging platforms to […]

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Why choose a comprehensive hotel management system?

Though you may enjoy a lot of perks of a stand-alone hotel management system, you can’t deny the fact that you can do better. In an industry where innovations happen […]

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Airlines inching closer to dynamic pricing

Imagine if airlines could tailor fare offers based on who was making the ticket inquiry, rather than strictly on the search criteria. Well, industry technology and revenue-management experts say those […]

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