technology
Using BI to Create a More Profitable 2020
Brilliant autumn leaves and that slight nip in the air signal the start of the fall season, and right along with it comes the start of hotel budget season. NB: […]
50 Years of The Hotel PMS (and why it matters)
Some PMS technologies will claim to offer some or all of these integrations, but with an open API, hotels can choose exactly which version of technology they prefer and access this in minutes.
The Top Challenges When It Comes to CRM
The primary role of the CRM is to enhance the guest experience — and thus increase profitability. To fulfil this role, it requires a single source of truth.
The Essential Website Strategy Checklist for Hoteliers
OTAs have mastered the art of conversion, with websites providing the ultimate user experience. To convince customers to book direct on your website, they need an optimal online experience.
Podcast: How to choose a New PMS (Episode 2 of 6)
We are continuing our 6 part series on How to Choose a New PMS. Over the course of the 6 episodes we will explore the following: What is the role […]
The Hype Behind Blockchain: What Is it and Why Is it Important to the Travel Industry?
The future of travel will be more secure, faster, and hopefully less fragmented as the industry begins to embrace blockchain and leave its fragmented past behind, creating an optimized infrastructure.
Anomaly Detection to Spot Inventory Issues to Avoid Revenue Leakage.
The idea of Anomaly Detection is to track the normal variation and flag the unexpected events. So in the world of availability tracking, what could possibly go wrong?
Analysis of Google’s Room Booking Module and Its Impact on Direct Sales
We should not ignore possible “cannibalisation” between Room Booking Module and Hotel Ads. We have no data on this, but it’s something that might well exist.
2020 Budget season tips: How to decide if your hotel needs a new website next year
Investing in a new website can have a huge impact on your hotel’s direct bookings and profit margins. But is now the time for your hotel to make that investment?
Podcast: How to Choose a New PMS (Episode 1 of 6)
In Episode 1 we will be looking broadly at the multi-faceted nature of hotel operations and how a PMS could (or more realistically should) be the central interface for the hotel’s technology stack.