technology

Podcast: How to choose a New PMS (Episode 2 of 6)

We are continuing our 6 part series on How to Choose a New PMS. Over the course of the 6 episodes we will explore the following: What is the role […]

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The Hype Behind Blockchain: What Is it and Why Is it Important to the Travel Industry?

The future of travel will be more secure, faster, and hopefully less fragmented as the industry begins to embrace blockchain and leave its fragmented past behind, creating an optimized infrastructure.

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Anomaly Detection to Spot Inventory Issues to Avoid Revenue Leakage.

The idea of Anomaly Detection is to track the normal variation and flag the unexpected events. So in the world of availability tracking, what could possibly go wrong?

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Analysis of Google’s Room Booking Module and Its Impact on Direct Sales

We should not ignore possible “cannibalisation” between Room Booking Module and Hotel Ads. We have no data on this, but it’s something that might well exist.

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2020 Budget season tips: How to decide if your hotel needs a new website next year

Investing in a new website can have a huge impact on your hotel’s direct bookings and profit margins. But is now the time for your hotel to make that investment?

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Two pieces of a puzzle with the add sign between them showing it equals a lightbulb drawn with chalk indicating technology integration is key going forward

Podcast: How to Choose a New PMS (Episode 1 of 6)

In Episode 1 we will be looking broadly at the multi-faceted nature of hotel operations and how a PMS could (or more realistically should) be the central interface for the hotel’s technology stack.

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Google Signals Its Vacation Rental Ambitions

Google is making a push to professionalize and increase its portfolio of vacation rental offerings, and that means enlisting property managers, and entering into new partnerships.

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Encourage Direct Bookings Through a Positive User Experience

There are proven fundamentals that will help drive direct bookings more efficiently and help your hotel come out on top. A focused strategy for your hotel website is a step in the right direction.

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sad face reflecting how technology claims about increasing revpar are not always delivered

Killer Customer Service: Does Your Tech Provider Really Care?

Killer customer service isn’t impossible to find; it simply requires a company that has made a core commitment to providing it across all aspects of the company.

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How Analytics Can Drive Your Hotel’s Revenue Performance

Analytics help hoteliers make better use of their data, enhancing the effectiveness of their forecasting capabilities to explore, predict and optimise revenue.

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