technology

person booking hotel direct online via a laptop

Why Direct Selling is Experiencing its Sweetest Moment

Direct selling, both telephone and website, has gained a large share of sales during the pandemic, demonstrating its great sales capacity and resilience

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How Often Should I Intervene When Using an RMS?

Once strategies are set, the system will execute these. You can return to the RMS either to apply new strategies or to check existing ones are delivering

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steps representing the continual pricing approach required in towards hotel revenue management

Continuous Pricing without an RMS

These are some basic ways to get a feeling for Continuous Pricing concepts but only by embracing the four elements can you expect the best results

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Hotel Booking Engine: How to Boost Direct Bookings

To attract the share of direct sales they’re losing, hotels must match OTAs perceived convenience. One way to do this is implementing a booking engine

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sign saying simplicity which is what mobile guest messaging can provide to a hotel driving efficiencies

Guest Messaging Will Make Hotel Staff More Efficient – Here’s The Proof

Automating only certain guest messaging and tasks cut out unnecessary steps while quickly reassuring guests that we are handling it

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Is Travel Booking Ready to Fully Embrace Artificial Intelligence?

Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience

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How Hotels with Nimble Technology Have an Advantage

Hotels are going to fill up; no doubt about that. Properties with the most agile platforms will be most effective at pricing and yielding highest RevPAR

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Automating Personalisation to Improve Customer Experience and Boost Revenue

Automating your guest personalisation does not mean bombarding them with loads of irrelevant deals or adding countless options to your booking engine

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Two pieces of a puzzle with the add sign between them showing it equals a lightbulb drawn with chalk indicating technology integration is key going forward

Roomdex, the Upsell Innovator, Releases Full 2-Way Opera PMS Integration

Hotels using OPERA PMS and OXI can now leverage automated digital upselling to increase profits through full 2 way integration with Roomdex

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lady with data graphics overlyaed showing how human factor is important part of revenue management automation

The Human Factor Behind Revenue Automation

We know the need for digital transformation, but it is the human factor that will guarantee the implementation success of Revenue Management technologies

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