technology
Why Direct Selling is Experiencing its Sweetest Moment
Direct selling, both telephone and website, has gained a large share of sales during the pandemic, demonstrating its great sales capacity and resilience
How Often Should I Intervene When Using an RMS?
Once strategies are set, the system will execute these. You can return to the RMS either to apply new strategies or to check existing ones are delivering
Continuous Pricing without an RMS
These are some basic ways to get a feeling for Continuous Pricing concepts but only by embracing the four elements can you expect the best results
Hotel Booking Engine: How to Boost Direct Bookings
To attract the share of direct sales they’re losing, hotels must match OTAs perceived convenience. One way to do this is implementing a booking engine
Guest Messaging Will Make Hotel Staff More Efficient – Here’s The Proof
Automating only certain guest messaging and tasks cut out unnecessary steps while quickly reassuring guests that we are handling it
Is Travel Booking Ready to Fully Embrace Artificial Intelligence?
Conventional wisdom has been that planning travel is still too personal and confusing for artificial intelligence to replace the travel shopping experience
How Hotels with Nimble Technology Have an Advantage
Hotels are going to fill up; no doubt about that. Properties with the most agile platforms will be most effective at pricing and yielding highest RevPAR
Automating Personalisation to Improve Customer Experience and Boost Revenue
Automating your guest personalisation does not mean bombarding them with loads of irrelevant deals or adding countless options to your booking engine
Roomdex, the Upsell Innovator, Releases Full 2-Way Opera PMS Integration
Hotels using OPERA PMS and OXI can now leverage automated digital upselling to increase profits through full 2 way integration with Roomdex
The Human Factor Behind Revenue Automation
We know the need for digital transformation, but it is the human factor that will guarantee the implementation success of Revenue Management technologies