technology

Hotels can use their CRS and CRM data to discern a great deal of insight into guest preferences, booking habits, and aspirations

Our localized demand predictor helps you identify fluctuations in demand before they happen, making it easy to choose the best rate

There are a number of ways that digitalisation can help you create a more efficient business model for your hotel and boost your profits

The more data you can connect to understand how it affects your performance, guest experience, and revenue, the better

In order to ensure that all hotel stakeholders are aligned, it is important to understand their revenue management ‘wants’ and hear them in their own words

In this discussion we talk about the Beonprice brand evolution to BEONx, what BEONx is, sustainable profitability and digitalization

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

The guest experience is the sum total of a guest’s interactions with a property and its team members throughout the guest journey

Where there is no revenue management strategy there is no knowledge about the customer, price, positioning and target audience

Be aware of this shift in consumer mindset as we move on to discussing the benefits of a CRM system for your hotel business