technology
Mobile Trends for Revenue Managers
To say that the world has changed in the past ten years is an understatement. A decade ago, mobile phones were still primarily used to make phone calls, a ‘tablet’ […]
How to avoid “big data paralysis” – A Guide for Hoteliers
We have spent a good deal of time at the Analytic Hospitality Executive advocating for the value of big data for hospitality. Just a few months ago, for example, I […]
Moneyball: Big Data and Raising Your Hotel Company’s Batting Average
This viewpoint is about money and baseball. Hotel company financial executives are like the general manager of the baseball team in Michael Lewis’ book, Moneyball: The Art of Winning an Unfair […]
Desktop travel booking tipped for rapid drop, mobile becoming booking mainstay.
SITA has released the results of its latest Passenger IT Trends survey, showing rising use of mobile apps for check-ins and a continued reliance on self-service fueled by technology. The […]
Booking.com implements new parity provisions in Germany
Booking.com, an operating business of The Priceline Group has announced it will waive enforcement of its existing wide parity provisions with German accommodations with immediate effect and will amend its […]
Booking.com has made guest data anonymous
As of this month, Priceline’s Booking.com has implemented rather drastic changes in the way hotel guest data is handled. Booking.com has made guest email addresses anonymous and therewith unavailable to […]
Pricing-only approach to revenue management: Are you leaving money on the table?
The latest thinking is that in the current multichannel price-transparent world revenue management needs to consider availability in conjunction with rates. NB: This is an analysis by Alex Dietz, Advisory […]
BHA slams OTAs for ‘stifling competition’
The British Hospitality Association (BHA) has hit out at online travel agents after a settlement by EU competition authorities which prevents hotels offering a cheaper rate on their own website. […]
Automation in Hospitality Revenue Management
The slogan of the successful Revenue Management is to sell the right product to the right customer at the right time and for the right price. It sounds relatively simple […]
Chinese Millennials more tech-reliant than other young travellers
Technology plays a crucial role in the planning and booking of trips for Chinese Millennials, says a recent study on the travel behaviours and attitudes of the Chinese millennial traveller. […]