technology

Omnichannel Communication: The Game-Changer Hotels Need Now

To truly harness the transformative potential of an omnichannel service within the hotel industry, we must first delve into the differences

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Hotel Direct Booking Video 2 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel website more appealing and sticky

Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)

Continuing our video series, today in video 2 we look at how hoteliers can make their hotel website more engaging and sticky

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General Manager: Don’t Trust Your Experience and Gut Feel

Advanced data and analysis are not part of a general manager’s DNA. However, this creates problems when they do not provide the necessary resources

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image of HotelIQ Decision Cloud, the next generation analytics & BI solution recently launched

HotelIQ Launches Decision Cloud: Next Generation Analytics & BI Solution

HotelIQ’s Decision Cloud enables hoteliers to make better, faster business decisions, even across siloed operational departments, increasing revenue

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How Hoteliers Revenue Manage Different Room Types

Different booking patterns, changing guest preferences and new technology come together as hotel revenue managers work out room rates as well as upgrades

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ChatGPT and A.I. Already Changing The Way We Book Travel

Travel executives are thinking through the implications of the latest iteration with the race between Microsoft-funded OpenAI’s ChatGPT and Google’s Bard

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When Well-Intended Technology Leads to Broken Experiences

This is a shining example of how the power of technology and human interaction can create a memorable experiences. Sadly, this is the exception.

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Stay Innovative with Automated Hotel Processes

Hoteliers can bring their focus back to guests by reducing tasks from their ever-growing to-do list by opting to use automated solutions

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The State of Hotel Technology in 2023

It is first necessary to take a step back and evaluate the technology platforms already in place before strategically building upon them

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7 Benefits of Hotel Automation for Revenue Managers

Manual tasks take up a large amount of time for most revenue managers. Not only that, but many of these are done using unwieldy spreadsheets

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