technology
Omnichannel Communication: The Game-Changer Hotels Need Now
To truly harness the transformative potential of an omnichannel service within the hotel industry, we must first delve into the differences
Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)
Continuing our video series, today in video 2 we look at how hoteliers can make their hotel website more engaging and sticky
General Manager: Don’t Trust Your Experience and Gut Feel
Advanced data and analysis are not part of a general manager’s DNA. However, this creates problems when they do not provide the necessary resources
HotelIQ Launches Decision Cloud: Next Generation Analytics & BI Solution
HotelIQ’s Decision Cloud enables hoteliers to make better, faster business decisions, even across siloed operational departments, increasing revenue
How Hoteliers Revenue Manage Different Room Types
Different booking patterns, changing guest preferences and new technology come together as hotel revenue managers work out room rates as well as upgrades
ChatGPT and A.I. Already Changing The Way We Book Travel
Travel executives are thinking through the implications of the latest iteration with the race between Microsoft-funded OpenAI’s ChatGPT and Google’s Bard
When Well-Intended Technology Leads to Broken Experiences
This is a shining example of how the power of technology and human interaction can create a memorable experiences. Sadly, this is the exception.
Stay Innovative with Automated Hotel Processes
Hoteliers can bring their focus back to guests by reducing tasks from their ever-growing to-do list by opting to use automated solutions
The State of Hotel Technology in 2023
It is first necessary to take a step back and evaluate the technology platforms already in place before strategically building upon them
7 Benefits of Hotel Automation for Revenue Managers
Manual tasks take up a large amount of time for most revenue managers. Not only that, but many of these are done using unwieldy spreadsheets