technology

Placement Optimization on Facebook Dynamic Ads for Travel

When it comes to Facebook advertising, where you place your ad can be as important as what your ad says. Placement optimization can boost performance when using campaign objectives such […]

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6 Ways Social Media Can Help Build Customer Loyalty

Now that we live in the digital age, it is only important to take advantage of new platforms to expand operations and boost business growth. And while it’s true that […]

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Apple Business Chat vs. Facebook Messenger: what’s best for hotels?

Never one to lag behind, Apple are testing Facebook’s mettle with the launch of their new iMessage integration, Business Chat. NB: This is an article from TripTease Apple’s new feature […]

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Seven Techniques to help you avoid Negative TripAdvisor reviews

Love it, loathe it or simply live with it; you know as well as I do that TripAdvisor is here to stay. I would imagine many of you even have […]

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Guest Engagement and the Customer’s Digital Journey

What are the top five ingredients in the race for ‘first to adoption’ that both hoteliers and tech suppliers share? NB: This is an article by Andrew Sanders, Vice President […]

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What to Consider When Looking for a New Hotel PMS

When a hotel shops for a new PMS there is typically a single trigger that starts the process. It might be a simple as the hotel being brand new. Or […]

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Crafting the perfect guest experience, from website to hotel

Gone are the days when a guest’s hotel experience began with the doorman welcoming them into the lobby. With the average guest spending time on at least 38 sites prior […]

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3 Tips to Reduce Booking Abandonment on Your Hotel Website

Hotels can invest hundreds, if not thousands, of dollars each month driving traffic to their website. But if your website isn’t optimized to drive direct bookings, then all that time […]

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8 Reasons Why Your Hotel Brand Needs a Mobile App to Succeed

Alexa Robertson is traveling for business. At the airport, she pulls out her smartphone and opens her favorite hotel’s mobile app. With a few finger taps, she requests an airport […]

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6 Ways to Grow Direct Bookings with Booking Engine Data

Your booking engine has a lot more going on under the hood than you might imagine. Specifically, it has a huge amount of useable data. Broken down properly, that data […]

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