technology

With an eclectic inventory and a broad range of customer types, they needed revenue management technology that could handle a complex revenue mix

In this era of endless digital progression, the ability to leverage AI and data is a game-changer. And hotel executives possess the power to change the game

To improve hotels staff productivity and guest satisfaction, we have added a new set of tools focused on process automation and refinement of AI interaction

With these considerations in mind, the challenge lies in harnessing the benefits of automation without neglecting authentic guest communication

By recognising limitations and embracing digital transformation, hotels can unlock new revenue streams and improve guest experiences

Modern technology tools can dramatically improve the guest experience by enabling travelers to curate their stay, get help quickly and be more independent

Chatbots are transforming the industry’s approach to loyalty and rewards programs by streamlining customer service and offering personalized interactions

As well as looking at the obvious impacts of the incredible amount of time that is wasted, along with missed revenue opportunities and overlooked cost savings

When it comes to conversational chatbots, we’re only at the beginning. As developers refine the language models interactions will keep becoming more human

This discussion recognises the challenges faced by independent properties in managing pricing strategies manually and how automated pricing systems can help