technology

berlin skyline the city that hosted itb 2026 highlighting the data infrastructure challenges facing the travel industry

ITB 2026: Data Infrastructure Challenges Facing the Travel Industry

What follows is a synthesis of the core data challenges that customers and prospects across the industry are actively working to resolve in 2026

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Successful Hotel CRM Adoption is About People, Not Tech

Hotels put so much effort into the Find and Book phases of the guest journey. Now it’s time to put the emphasis on the CRM in order to Grow

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Your New Front Door: What the MCP Means for Hotels

The question is not if AI will change hotel distribution. It’s who will control the conversation when it does. This is where MCP is exciting for hoteliers

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Why Hotel Chains are Rethinking Their Revenue Stack

We explore why legacy hotel revenue tech stacks break down at portfolio scale – and what modern chains are building instead

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How Revenue Managers Can Escape Excel Hell and Drive Profit

The reality is that your current system has built a business where perfecting departments in isolation is actively sabotaging your overall portfolio profit

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What Asset Managers Will Expect From Revenue Management

Revenue management is no longer a function that asset managers just “monitor”. It is a core lever of asset performance, risk control and value creation

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lightbulb in the centre of 6 circles with lines pointing towards it reflecting the value of hotel business intelligence to move beyond the limitations of manual reporting and siloed property data

Hotel Business Intelligence: A Practical Guide for Hotel Owners

A hotel business intelligence solution is essential for moving beyond the limitations of manual reporting and siloed property data

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Room Pricing Mistakes and How Channel Managers Can Help

We explore common mistakes, how channel managers help, and how to start planning seasonal pricing strategies to capture peak demand

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man holding his head in his hands possibly a sales leader wondering why their hotel dashboards continually fail to provide the information they really need

Why Hotel Dashboards Fail: Lessons for Sales Leaders

Most dashboards turn sales leaders into crime-scene investigators. Showing what happened, but not much help when trying to influence the future

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Hotel BI vs Excel: The Hidden Costs

In hotels, the “cost” of Excel is found in payroll. When you look at hours spent on manual reporting, this “free” tool looks like the most expensive asset

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