reservations
More Revenue, Same Guests: Make the Most of Each Reservation
No one ever said that running a hotel would be easy. With so many moving parts; attending to ever-evolving guest needs, creating a share-worthy property aesthetic, piecing together an all-star […]
The Future of CRS: a Platformization Model
We’re seeing a dramatic shift in the hotel distribution landscape right now. For the last decade, there’s been a boom in the number of new hospitality technology providers entering the […]
3 Trends in Hotel Compression Nights and What They Mean
As the number of compression nights continues to decrease overall in the U.S., will pricing power be a concern in 2019? Compression nights have long served as opportunities for hoteliers […]
3 Tips to Improve Your Hotel Occupancy Rate
The occupancy rate is a widely tracked metric for any hotel. One of the first steps in measuring the performance of your hotel is looking at its occupancy rate. First, […]
Data is All Around: How to Harness it for Hotel Success
From check-in to check-out and beyond, every action and interaction in a hotel generates data. But don’t let that daunt you. With the right systems in place, the right data […]
Upselling: How to Earn Extra Revenue (and How Apps Can Help)
For many people around the world, love will soon be in the air. Not only will they shower loved ones with affection on Valentine’s Day, they’ll spend big too – […]
Old School Distribution Tool Can Help Hotels Boost Bookings
Most major manufacturing industries are cyclical, taking top trends from past decades and updating them to sell to a brand-new generation of consumers; the retail, interior design and music industries […]
4 Quick Ways to Boost Your Hotel’s Checkout Conversion Rates
Ever since online travel agencies took off, direct conversion rates in hospitality have been so poor that many hoteliers had simply given up on maintaining and upgrading their websites, instead […]
How to calculate your B&B’s average room rate and other revenue metrics
Running an accommodation business of any size is no easy feat, but small property owners in particular have unique challenges as they juggle everything from pricing to housekeeping on a […]
Front Desk Staff Can Increase Direct Bookings & Cut Distribution Costs
Like all segments of the hotel industry, limited and select service hotels are seeing distribution costs eating away at top-line profits. NB: This is an article from Doug Kennedy, President […]