Hotels

How Google My Business Exploits the Hospitality Industry for Profit

The hospitality industry is being exploited by Google for their own profit. To be clear this article is not about regular search results where thousands of pages compete in an […]

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Hotstats Hotels Performance: MENA, Europe, UK and US (May 2018)

MIDDLE EAST & AFRICA Profit per room at hotels in the Middle East & Africa continued its downward spiral in May as year-on-year GOPPAR levels plummeted by -21.5% as revenue […]

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2018 Hotel Industry Innovation Report

Few would argue that innovation is essential to business growth. Yet, it seems surprising that for many hoteliers something as simple as defining innovation can be a challenge. Innovation is […]

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Economist: Hoteliers Should Prepare For a Downturn

Bernard Baumohl, chief global economist for the Economic Outlook Group, warns there are several worrying signs for the fate of the overall economy and hoteliers would be wise to plan […]

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5 Compelling Reasons You Should Make Guest Experience Your Niche

Guest Experience Management is one of the most heavily invested areas in the hospitality space & for all the right reasons. Read on to learn why making guest experience your […]

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How To Use Social Media As An Online Reputation Management Tool

What is your hotel’s digital reputation? Online reputation management (ORM) is all about proactively influencing the information people find about your business online by using strategies to hide unflattering content […]

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5 Ways to Reduce Guest No Shows and Cancellations

Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. NB: This is an article from Hotelogix But […]

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Getting Your Business Mix Right

Before you can get your business mix right, you first need to know what your business mix is. NB: This is an article from NetAffinity As an eCommerce Manager, I […]

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How to Generate Ancillary Revenue in your Hotel or Resort

What can you do in your hotel or resort to generate additional income? It often sounds easier than it is in reality, so we have been brainstorming and have come […]

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Booking.com No Longer Diverted Helping Hotels Price Their Rooms

Booking.com no longer wants to control the pricing strategies of small to medium hotels but why? Booking Holdings, formerly the Priceline Group, is not alone looking to expand its net […]

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