Hotels

Killer customer service isn’t impossible to find; it simply requires a company that has made a core commitment to providing it across all aspects of the company.

There was a time when food and beverage within the hotel space was viewed as a necessary evil. Hotel guests were lucky if they awoke to a continental breakfast and […]

Determining the right hotel room rate is not easy. This whole game of hotel room pricing strategy becomes quite complex as you need to consider several factors that impact your room pricing

Whenever the next recession does hit, per-capita demand is likely to decline modestly, recover quickly, and exceed the prior peak in relatively short order.

Invest the short time you have for Google Analytics in the mentioned datasets and you’ll start to build an idea of how your website is performing and what needs to be done to improve direct bookings

Mainland Europe hotels have seen better months. A 5.0% decline in average room rate dropped RevPAR 3.2% in July, and with total revenue not faring better, GOPPAR was down 9.4% YOY,

Analytics help hoteliers make better use of their data, enhancing the effectiveness of their forecasting capabilities to explore, predict and optimise revenue.

Some hotel operators have been tuning efforts at setting rates for rooms, upgrades, and other services. They’ve been leveraging automation and cross-department work to set prices for profit.

Whether data is extracted from a PMS via guest billings or marketing data showing how guests prefer to engage with your property, it’s clear it holds the key for increasing ancillary sales

Waving goodbye to august, summer, holidays and going back to work and the daily routine is a blue moment for many but not for the Revenue Managers and their Budget […]