Hotels
Enhance Your Guest Experience: Part 3 Hotel Specials and Packages
If a hotel guest did not book a package originally, it’s okay. Most travelers don’t get down to the experiential details of their trip until 7-10 days in advance.
Year of Profit Growth Continues at U.S. Hotels
Any concern over a weakening U.S. economy has not infiltrated U.S. hotels profit. GOPPAR increased 1.4% y-o-y in August, matching RevPAR growth, which also provided a 1.4% gain.
Hotel Start Up: 6 Steps to a Correct Revenue Management Strategy
It is important to dynamically re-evaluate the Revenue Management strategies initially identified during the pre-opening phase, with what is actually being achieved.
How to Enhance Your Hotel Guest Experience: The Customer Journey
In a recent study, we begin to gain a much better understanding of the online customer journey. We see that a guest can have as many as 500 digital touchpoints before booking.
How to Optimise Your Most Profitable Channel and Book More Guests Direct
Many hoteliers prioritise a direct booking strategy year after year, scoffing at any suggestion online travel agent-led distribution could be beneficial, especially for new hotels.
GOPPAR Grows Slightly at UK Hotels in August
Profit per room at UK hotels increased year-over-year for only the second time this year, but hoteliers will take it.
A New Position is Born: The Data Manager
I expect that in 10 years from now, each hotel has a data manager and the position will be as important for the success of a hotel like the revenue manager position is today.
10 Ways to Improve Your Hotel’s Click Through Rate
Website visitors can be a tough crowd. In an era of adblock, 280 characters and fleeting attention spans, hotels are fighting against the odds to capture the imagination of potential […]
Kayak and Trivago Testing New Desktop User Experiences
As metasearch continues to grow and users continue to seek out better booking experiences, we see publishers making updates to meet these demands. NB: This is an article from Koddi Recently, we […]
Optimizing the Guest Journey for Direct Bookings Pt 1: Pre-Stay
OTAs are able to increase their share of the direct bookings market by focusing on engagement during the inspiration and planning phases of the guest journey. Why can’t you do the same?