Hotels

Mobile Bookings and Changing Search Intent: Need to Know About Guests

Mobile searches are increasing at a faster rate than mobile booking revenues, suggesting the booking experience isn’t performing as well as it should be

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COVID-19: Insights on Travel Impact, Europe

These forward looking insights will hopefully help travel marketers shape their strategies as the industry recovers from this outbreak

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Reputation Management: How to Maintain and Improve a Good Reputation

Regardless of what kind of reputation you currently have more work can and should be done in order to ensure the future success of your business

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Customer Behaviour is Changing. Your Website Messages Must Adapt

We’ve looked at customer interactions with messages to analyze and pinpoint which types of content, targeting and message delivery are proving effective

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How Hotels Can Safely Leverage Small Meeting Space

There is now a concerted drive towards a more modern, user-friendly and interactive meeting and event bookings and management

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Top 10 Strategies to Increase Direct Bookings in 2020

We look at the 10 best strategies to increase your hotel’s direct bookings that affect every aspect of your hotel’s success from your booking engine onward

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Consumer Segmentation: Successfully Tapping into the Emotional

Lastly, the deepest level of segmentation is motivational or emotional segmentation: what emotional needs are being met by using a product or service?

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European Tourism Faces Turbulence only Weeks after Restart

Europe’s tourism revival is running into turbulence weeks after reopened borders, with rising infections in Spain and other nations causing concerns

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Meeting Organizers Hoping for More Flexible Hotel Contracts

Meeting planners and hoteliers are desperately looking for right way to return to work. We know is there are many known unknowns we have to try to plan for

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It’s a Long and Hard Road for UAE Hospitality Industry

The uncertainty experienced by the business ecosystem is certainly shaking the foundations of the hospitality industry too.

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