Hotels

It’s not just about staying ahead of the curve, it’s about empowering your staff to focus on delivering personalized services that enhance guest experience

Apart from leveraging local event data, small hotels can form strategic partnerships with event organizers, local CVBs, convention centers, partner hotels

Group events continue to be a cornerstone of a profitable revenue strategy, so no surprise that hoteliers always eagerly anticipate event-related bookings

A commercial strategy is critical for maximizing a hotel’s profitability and strengthening its direct relationships with guests

Implementing a successful upsell program at registration requires not only training but also other considerations of leadership

Here’s how marketers and revenue managers can contribute to better alignment with their inter-departmental colleagues

Maximizing profitability in the hotel industry requires more than a broad understanding of revenue management; it demands a strategic, step-by-step approach

As you rethink your marketing strategy, copying others may get some traction, but crafting a unique identity for guests will make you a destination

It may not seem like it now, but Black Friday is just around the corner. Now’s the time to start making a plan for your Cyber Sale

Understanding these channels and functions is essential for optimizing distribution strategies and enhancing customer experiences through the journey