Hotels

How Hotel Marketing Channels Can Help You Win Online Direct Bookings

Even though online marketing is not exactly a new strategy, the best channels and practices are constantly evolving and the rules of the game keep changing

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TikTok Isn’t Just for Teens – Travel TikTok Has Taken Off

Most TikTok content isn’t scripted or directed, and that gives you the opportunity to involve different hotel elements, teams and its surroundings

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Direct Booking Success: How Hotel Groups Are Boosting Direct Sales

This increase in direct traffic won’t tip scales to hotel’s, OTAs are too strong to back off. Let’s see how direct booking strategies help hotels succeed

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Leveraging Marketing To Increase Hotel Revenue Without The High Costs

When looking at your marketing channels for increasing hotel revenue, consider offerings and how they match your competitors and your customer wish lists

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Personalizing the Customer Experience is a Competitive Differentiator

I recently released my 2021 Achieving Customer Amazement research. NB: This is an article from Shep Hyken We surveyed 1,000 consumers in the U.S. and asked them numerous questions about topics […]

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A Few Thoughts on Your Hotel’s Distribution & Channel Strategy

With increasing guest acquisition costs through OTAs, hoteliers need to rethink distribution, their effective channel strategy, and recharge direct bookings

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Where Are The Guests Who Supposedly Prefer Humanless Hotel Experiences?

If we make guests use tech out of thinly disguised objective to cut labor costs, then hotel rooms become a commodity with only differentiator being price

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cake layers like different hotel distribution channels

Benchmarking Your Hotel’s Direct Channel Performance

Traditional hotel benchmarking tends to be based on occupancy and rates, with no visibility on how the end result came to be. We thought you needed more

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Run Your Own Booking.com Flash Deal Without the Commission Fee

You have a room at $100. If you sign up for Flash Deals, that room will sell for $70, less average commission rate of 20% – so the room earns you $56

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Google Hotel Ads Shaking up Balance OTA Market Share vs Direct Sales via Metasearch

Google is penetrating the hotel distribution vertical with Google Hotel Ads. What does this offer hotels in terms of revenue management and marketing?

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