Hotels

New Guests vs Returning Guests: Who is Better?

Both new and returning guests are important to any hotel but what is the real difference? What values does each bring to your table?

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Balancing Daily Revenues and Settlements

You also need to be balancing the guest ledger and the city ledger to the property management system totals as well as to the general ledger

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The Pandemic Has Been Tough on Luxury Hotels. The Upside is Great

The pandemic has been deadly and costly. A return to an unrestrictive lifestyle will be unassailable and that is where hotels can prevail

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Repurposing Your Hotel Blog Content

Repurposing your blog content is a way of recycling existing content by turning it into something new for a different channel or updating it accordingly

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Revenge Travel Trends Your Hotel Needs to Prepare for Now

In spite of not being able to travel much before, so many are ready now, causing a surge of business for the hospitality industry. Is your hotel ready?

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U.S. Hotel Performance: Largest Increase In Occupancy This Year

We are encouraged by the gains seen in weekday hotel occupancy and believe that it is the beginning of increased business and group travel

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Best Upselling Deals and 2022 Trends

Breakfast throughout the stay was the popular upselling option in the UK. Followed by late check-outs, breakfast, becoming a loyalty member and discount

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7 Types of CRM: Which One To Choose For Your Hotel?

Some need a CRM to better manage your business, while others want to communicate with customers, improve customer experience or manage customer support

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How Can Future Demand Data Help Hotel Revenue Management?

Future demand data gives you insights into your source market to see how demand develops. It is a goldmine for hotels and their revenue management experts

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What Is a Poshtel? Everything You Need to Know

A poshtel is a mix of posh style and hostel accommodations. In other words, if you stay at a poshtel, you can expect a cheap yet chic property

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