Hotels
New Guests vs Returning Guests: Who is Better?
Both new and returning guests are important to any hotel but what is the real difference? What values does each bring to your table?
Balancing Daily Revenues and Settlements
You also need to be balancing the guest ledger and the city ledger to the property management system totals as well as to the general ledger
The Pandemic Has Been Tough on Luxury Hotels. The Upside is Great
The pandemic has been deadly and costly. A return to an unrestrictive lifestyle will be unassailable and that is where hotels can prevail
Repurposing Your Hotel Blog Content
Repurposing your blog content is a way of recycling existing content by turning it into something new for a different channel or updating it accordingly
Revenge Travel Trends Your Hotel Needs to Prepare for Now
In spite of not being able to travel much before, so many are ready now, causing a surge of business for the hospitality industry. Is your hotel ready?
U.S. Hotel Performance: Largest Increase In Occupancy This Year
We are encouraged by the gains seen in weekday hotel occupancy and believe that it is the beginning of increased business and group travel
Best Upselling Deals and 2022 Trends
Breakfast throughout the stay was the popular upselling option in the UK. Followed by late check-outs, breakfast, becoming a loyalty member and discount
7 Types of CRM: Which One To Choose For Your Hotel?
Some need a CRM to better manage your business, while others want to communicate with customers, improve customer experience or manage customer support
How Can Future Demand Data Help Hotel Revenue Management?
Future demand data gives you insights into your source market to see how demand develops. It is a goldmine for hotels and their revenue management experts
What Is a Poshtel? Everything You Need to Know
A poshtel is a mix of posh style and hostel accommodations. In other words, if you stay at a poshtel, you can expect a cheap yet chic property