Hotels

Independent Hoteliers Should Move Beyond Traditional Loyalty Models

Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book

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4 Steps to Attract the “New” Business Traveler

Before you can attract any guest, you first must know who they are and what they care about. The answer to “Who is the ‘new’ business traveler?” is complex

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Ways Hotels Can Appeal to Digital Travellers

Along with understanding your guest expectations and needs, leveraging hotel digital marketing tactics needs to be at the top of your list of objectives

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increasing coins with an arrow reflecting upselling trends in hotels

Why Upselling is Tailor Made For This Unusual Shape of Recovery

Hotels must rethink operations to find efficiencies, while still maximizing revenue opportunities. Automated Upselling offers a tailor-made solution

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a hotel customers opinion, or reviews, is important and here are creative ways to ask

Forget Star Ratings… We Now Have 3 Types Of Customers

Our customers have moved away from judging our product or deciding on where to stay based on star rating. We now have 3 very distinct customer types

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person sitting near an old piece of technology reflecting how hotel revenue management has evolved and needs the rms to evolve too

Hotel Tech: How to Make Sense of The Tool Jumble

Decide what are the most accurate hotel performance indicators, then define your objectives for each of them and build a plan on how to get the results

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Sell More With High Quality Hotel Visual Content | Part 2

Many travel companies provide virtual reality elements. It allows users to experience a digital version of a hotel room, or even look at nearby attractions

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Direct Sales Makes a Comeback

Here are tips for hoteliers to ensure that they are fully versed in the role of direct sales in the current business environment to maximize revenues

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How Is Inflation Impacting Demand And Hotel Rates Across Europe?

Looking across Europe, room rates are soaring. But, the rise in prices isn’t purely inflationary pressures, there is extraordinarily high demand levels too

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Spain Summer Travel Trends: 9 in 10 International Bookings Recovered

The most significant summer travel trend for Spain is the return of international tourists. Bookings for international flights to Spain show an 89% recovery

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