Hotels

Lead time is a formula used to calculate the time between a guest confirming a reservation at your hotel, and their arrival date

The benefit of more technology investment within the hotel sector is that it will make the lives of all involved easier – staff and customers

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators

Guest-centric revenue management, with buzzwords today like ABS (attribute-based selling) or customer lifetime value pricing, are not new concepts

Above all, the task of a forecast is to map uncertainty. In a world where our actions in the present influence the future, uncertainty is opportunity

Wondering what Business Intelligence solutions are & how they can help optimize your revenue management strategy? Confused about all the high-tech buzzwords

You should be more focused on providing an exceptional guest experience to everyone that you welcome into your hotel, let’s put it into action!

We can learn to use guest feedback like a crystal ball to see what may happen next and mitigate the severity of the problems as they may occur

Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions

If price comparison widgets (PCWs) were useful we would see shorter booking journeys, which is the exact opposite of what we’ve been seeing in recent years