Hotels

Should Investors Expect Hotel Incomes to Keep Pace with Inflation

Hotel investments come with counteracting exposures to inflation of operating revenues and expenses that may neutralize inflation impacts on profits

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The State of the American Traveler: The Outlook for Fall

While continued seriousness about financial concerns pose challenges for the travel & hospitality sector, the outlook for Fall travel still looks comforting

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person holding a heart reflecting importance of valentines day to hotels and the need to develop strategies to attract direct bookings

How to Achieve Consistent Upsell Revenue and Happier Guests

The industry has recognized that the monetization of room upgrades, early check-ins, late check-outs provide the highest margin revenue a hotel can collect

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Top Voucher Mistakes Hoteliers Make and How to Avoid Them

Although gift voucher sales lead-up to special occasions and during peak season are rapid, they need not be restricted to seasonal or occasional gifting

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Understanding Price Sensitivity: What Is It?

Price elasticity of demand refers to how price changes affect demand in particular. It’s often used to measure price sensitivity

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State of German Hotel Market Through Summer And Into Winter berner+becker interview youtube thumbnail

State of German Hotel Market Through Summer and Into Winter

We review how the different German hotel sectors have faired this Summer and what might happen as we head into the Autumn and Winter

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How to Respond to an Upset Guest Online

Concluding any guest conversation on a good note, whether on property or online, allows you the chance to mend the relationship

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US Hotel RevPar Still Strong But ADR and Demand Trending Down

Nominal RevPAR remained well ahead of 2019 in nearly all the 166 U.S. markets for the week and in the past 28 days

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7 Practical Ways to Determine Guest Preferences Pre-Arrival

A guest’s experience doesn’t begin after checking in with your hotel, but it starts right when they interact with your hospitality business for the first time. NB: This is an article from […]

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How to Attract ‘Digital Travellers’ to Your Hotel

Personalisation is key. You need to think about ways to personalise communication with guests before and after they arrive at your hotel

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