Hotels
Should Investors Expect Hotel Incomes to Keep Pace with Inflation
Hotel investments come with counteracting exposures to inflation of operating revenues and expenses that may neutralize inflation impacts on profits
The State of the American Traveler: The Outlook for Fall
While continued seriousness about financial concerns pose challenges for the travel & hospitality sector, the outlook for Fall travel still looks comforting
How to Achieve Consistent Upsell Revenue and Happier Guests
The industry has recognized that the monetization of room upgrades, early check-ins, late check-outs provide the highest margin revenue a hotel can collect
Top Voucher Mistakes Hoteliers Make and How to Avoid Them
Although gift voucher sales lead-up to special occasions and during peak season are rapid, they need not be restricted to seasonal or occasional gifting
Understanding Price Sensitivity: What Is It?
Price elasticity of demand refers to how price changes affect demand in particular. It’s often used to measure price sensitivity
State of German Hotel Market Through Summer and Into Winter
We review how the different German hotel sectors have faired this Summer and what might happen as we head into the Autumn and Winter
How to Respond to an Upset Guest Online
Concluding any guest conversation on a good note, whether on property or online, allows you the chance to mend the relationship
US Hotel RevPar Still Strong But ADR and Demand Trending Down
Nominal RevPAR remained well ahead of 2019 in nearly all the 166 U.S. markets for the week and in the past 28 days
7 Practical Ways to Determine Guest Preferences Pre-Arrival
A guest’s experience doesn’t begin after checking in with your hotel, but it starts right when they interact with your hospitality business for the first time. NB: This is an article from […]
How to Attract ‘Digital Travellers’ to Your Hotel
Personalisation is key. You need to think about ways to personalise communication with guests before and after they arrive at your hotel