Hotels

We may have entered the post post pandemic era of travel but there are still things that can keep many travel and hospitality marketers awake at night:

Every phone call should be treated as a critical opportunity to establish a positive relationship that results in a booking and, ultimately, a loyal guest

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

Pre-authorizations are an indispensable way to preserve cash flow as they protect hotels from losses like late cancellations, chargebacks and no shows

If a consumer suspects any of your positive hotel reviews are fake, they’ll lose trust in other positive reviews and assume negative reviews are true

TikTok may not seem like a platform that requires too much effort. But that’s only an impression. Planning ahead of time is crucial for maximizing results

In order to maximise conversion and revenue without spending too much, keep in mind the following Google Hotel Ads best practices

Forecasting has always been valuable for revenue managers. Given current uncertainty, it is so important to be able to predict and adapt to demand

The guest experience is the sum total of a guest’s interactions with a property and its team members throughout the guest journey

Optimizing the value of your meetings and event space requires more than simply getting as many spaces and days booked as you can