Hotels

As a hotel operator, you may be hesitant to add one more social media platform to your list; however, here’s why you should prioritize TikTok

The loss of direct bookings has an unfortunate two-fold effect; losing revenue due to high OTA fees and inability to deliver a personalized guest experience

Because total revenue definition takes into account every revenue stream, you should also include the following additional revenue metrics in your strategy

When hotel branding is used as a way to express your values and larger mission, it attracts guests – and employees – who are in alignment

Following proven strategies for reducing hotel operating costs, you can protect profits, boost your total revenue and uphold exceptional guest experience

Personalization today is defined by flexibility and choice. Offering enticing options, hotels can make selling these services to guests more straightforward

The phrase “forward looking data” will be less used, and hotels will go back and talk about the good old calendar with seasons, holidays, events, etc

Regardless of what route you go, mobile contactless options are becoming the norm. With many younger travelers expecting to do everything on their phones

First thing to remember is that, just like for travellers from all over the world, there is no one-size-fits-all approach to attracting guests from China

We know it is essential your guest data to be clean, accurate, up-to-date, and secure. We take a closer look at hotel data management and how to do it right