Hotels

What is the Next Step for Hotel Revenue Managers?

Total revenue and profit optimization has been discussed for many years. Revenue managers cannot do everything simultaneously, so what is the next step?

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Manage Negative Guest Reviews with the 4 Rs

As tempting as it may be to turn a blind eye to a negative review, statistics show it’s critical you respond to every review, especially the negative ones

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The Cart Abandonment Checklist: A Guide for Ecommerce Marketers

Timing is everything when it comes to cart abandonment emails. It’s important to optimize your abandoned cart email sequence for maximum recovery

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What is the Optimal Distribution Mix in a Hotel?

Without distribution, it’s as good as if your hotel didn’t exist. Approaching it holistically with these tips in mind lays the foundations for success.

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Quarterly Traveler Insights Report: New Year, New Outlook

While overall intentions to travel are high, traveler spending behaviors are expected to evolve, pointing to the growing importance of price and value

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Hotel SEO Marketing: What Is It and How Does It Work?

Prior to their getaway, when the traveler is just beginning to think about their next trip, SEO-optimized content is a great way to engage your audience

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car with lights streaking by reflecting the importance for hotels to keep up with the pace of change in traveler behavior

Data Driven Strategy: How to Anticipate and React to Market Trends

We look at what a data driven strategy is, and how the right tools can help access meaningful and measurable results that help you react to market trends

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traveller looking at a hotel review on a laptop reflecting importance of reputation management and it's impact on driving hotel revenue

Why Effective Reputation Management Is Key To Increasing Hotel Revenue

Why is reputation management crucial to a hotel’s ADR? That is simple, positive reviews lead to more bookings, and more bookings lead to higher revenue

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coins flying off reflecting how conversion rates can be impacted by parity performance

How to Calculate Your Guest Acquisition Cost (GAC) in 2023

Here we break things down for you, explaining how to calculate guest acquisition cost and the different costs to factor in

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How Can The Revenue Manager Optimize Profits?

For a revenue managers with the luxury of a higher market share than the fair share of the market, it is time to start thinking about profit maximization

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