financials

Navigating Profitability: Crucial Role of Customer Acquisition Cost

Understanding and effectively managing Customer Acquisition Cost (CAC) is critical to profit-oriented Revenue Management

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calculator and balance sheet reflecting importance of a successful quarterly business review

Key Components of a Successful Hotel Quarterly Business Review

A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter

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Why You Need to Reconcile Your Credit Cards Every Day

How and why you should balance your hotel credit cards daily. It may sound daunting and that is because most people do it monthly or maybe weekly

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Hotel Profit Leaks: Effectively Manage CAC and Employee Turnover

Customer Acquisition Cost (CAC) is a critical metric, particularly in the hotel industry. Unfortunately, CAC is a hidden cost and hard to manage in hotels

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10 Effective Cost-Saving Strategies for Hotels

Cost control challenges vary between hotels, depending on market segment, location, and star classification, but most face similar issues

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Profit Isn’t Just About Revenue Generation

Profit is not for the passive observers, but for the planners that have a thorough grasp on the revenue numbers and the stories behind them

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Essential KPIs in the Hotel Profit & Loss Statement

Hotel management always want more profit and must drill down into the detail to find opportunities to improve the different profit-level KPIs

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How to Prevent Revenue Leaks

There are several sources of revenue leakage in the hotel industry,. Addressing these can significantly impact a hotel’s financial performance

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Hotels Move Beyond RevPAR For Comprehensive Business Intelligence

While RevPAR remains a useful metric, it must be considered alongside others to gain a more comprehensive understanding of a hotel’s financial performance

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Cost of Customer Acquisition a Key Factor in Hotel Profitability

The cost of hotel customer acquisition is what you pay to acquire a new guest. That includes marketing, reservations and the cost of serving the guest

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