Expert Insights

images from apple business connect reflecting an alternative to google maps and offering advantages to hotels

What Hotels Should Know About Apple Business Connect

Apple Business Connect uses Place Cards which allows you to control how people see your hotel. We recommend including information like:

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broken piggy bank reflecting hotels need to evaluate their metasearch budgets as a response to google removing cpa bidding

OTA Visibility Boosters: The True Cost is More Than You Think

Having an analytical approach to visibility boosters is critical and will help you assign the incremental cost to the incremental revenue correctly

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man in hotel pool looking out on a city skyline reflecting positive impact of your hotel website and the secret to summertime success

5 Types Of Guest Expectations & How To Identify Them

Meeting guest expectations is not only essential to ensuring guest satisfaction, but crucial to improving your reputation through positive feedback

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person holding a mobile phone with tiktok logo in a hotel lobby reflecting importance in driving direct revenue

How Are Hoteliers Using TikTok to Drive Direct Revenue?

With over one billion active users, TikTok has quickly become a powerful tool for hotels looking to enhance brand image and convert direct channel traffic

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Hand sketching Value Price puzzle concept reflecting how attribute based selling can help guests understand value of premium hotel rooms beyond just the price

Re-Frame Room Price Value: What Attribute Based Selling Can Do

Something needs to be done to better showcase – and derive appropriate value from – our premium rooms. Attribute Based Selling (ABS) holds the answer

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boost hotel revenue with creative yield management strategies

Yield Management: How it Can Help You Optimise Your Revenue

Yield management controls enable you to filter your demand so that you can attract the most profitable market segments to your hotel

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TikTok for Hotels: 9 Best Practices & Examples to Get You Started

As a hotel operator, you may be hesitant to add one more social media platform to your list; however, here’s why you should prioritize TikTok

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icons on mobile phone including well known otas

Top Tactics to Drive Direct Bookings at Your Hotel

The loss of direct bookings has an unfortunate two-fold effect; losing revenue due to high OTA fees and inability to deliver a personalized guest experience

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man standing in front of calculations and algorithms reflecting the complexities of what keeps revenue managers up at night

Total Revenue: Definition, How to Calculate and Examples

Because total revenue definition takes into account every revenue stream, you should also include the following additional revenue metrics in your strategy

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image for ssp video discussing the hotel staffing issues and whether the current situation is a passing shower or a bigger storm brewing

Hotel Staffing Issue: A Passing Shower or a Bigger Storm Brewing?

Bill and Kirby provide insights on the current situation regarding hotel staffing challenges and the loss of senior strategic expertise following covid

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