Expert Insights

traveller looking at a hotel review on a laptop reflecting importance of reputation management and it's impact on driving hotel revenue

Why Effective Reputation Management Is Key To Increasing Hotel Revenue

Why is reputation management crucial to a hotel’s ADR? That is simple, positive reviews lead to more bookings, and more bookings lead to higher revenue

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coins flying off reflecting how conversion rates can be impacted by parity performance

How to Calculate Your Guest Acquisition Cost (GAC) in 2023

Here we break things down for you, explaining how to calculate guest acquisition cost and the different costs to factor in

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computer screen with the word distribution reflecting importance of a strategic hotel distribution strategy

Upcoming Challenges in Hotel Distribution That May Interest You

2023 is still quite uncertain. Analyze your current distribution and make sure it is agile. Enhance your direct channels and take control of your prices

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marketing dual branded hotel cogwheel article image

Marketing a Dual Branded Hotel

First things first, create TWO marketing plans and TWO budgets. Before you begin your marketing plans, clearly define target markets for each of the hotels

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4 glass jars filling up with coins reflecting how hotels should consider developing sustainability plans to help drive future revenue and profits

Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction

Attribute based pricing is establishing itself as the future of hotel booking. It’s a highly effective pricing strategy to drive revenue and increase profit

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general manager hotel marketing wishlist based on trends for 2023

2023 Hotel Marketing Trends & How Hoteliers Can Prepare

Here we look at how the travel landscape is evolving and new hotel marketing trends to shape your marketing strategies this year

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image of person using laptop to make a hotel direct booking reflecting importance of metasearch and it's growing contribution to direct revenue

Growing Contribution of Metasearch to Direct Revenue

Any source of traffic that generates 13% of total direct revenue is a must in your online marketing mix, and that’s what metasearch is today

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smaller man standing by feet of much larger man illustrating how OTAs can take an unfair share of bookings from Boutique Hotels

A Simple Way to Beat the OTAs

We often don’t measure the leakage of commission to OTAs and we certainly don’t measure it against the costs of securing a direct booking

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image with letters swot reflecting importance of a full business analysis

How to Conduct Your Hotel SWOT Analysis in 6 Steps

In hotel management, the SWOT analysis framework serves as a guide to understanding the position of your hotel within the market

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clear lightbulb reflecting increase in hotel energy costs and whether hotels should consider charging an additional energy flat rate

Should Hotels Consider Charging an Energy Flat Rate Surcharge

What are the advantages of hotels levying an energy flat rate surcharge and what are the dangers that should be considered?

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