booking
OTAs on Recovery Path – How to Prepare for a Post COVID-19 Traveler
While we wait for the world to slowly shift to a new “normal”, here are a few predictions and how OTAs and other third-parties can anticipate them in the most beneficial way

Guest Behaviours Will Change How Should Hotels Adapt
Hotels need to prepare for new trends; new segmentation; and a shift in guest behaviour. You should start planning for a way out of this and let your Revenue Manager and RMS work for you
Hotel Supply and Demand will be Flipped: Are You Prepared to Capitalize?
After months of stagnancy, many hotels simply won’t be in a position to scale up their operations quickly enough. Will your hotel be ready when this crisis subsides
Email Tactics: Turn Today’s Website Visitors into Tomorrow’s Bookers
Visitors are still researching and exploring for the future, although they are not making concrete plans. Now is a good time to collect email addresses of these website visitors, so you can retarget
A Direct Booking Content Strategy During Covid-19
The marketing efforts you put in place now will keep you from having to slash rates to get ahead when travelers inevitably hit the road again. Your first focus: direct booking channels
Cautionary Tales and Stories of Hotel Success from Recovering Markets
So, months after we first started to see the impact of the coronavirus, what are the signals that hotel bookings are really in recovery – and what may just be a false dawn?
COVID-19: Insights on Travel Impact, Europe
Whilst actual bookings are a stronger sign of consumer confidence, travel searches show an early sign of intent. These forward looking insights will hopefully help marketers shape their strategies
2nd Update Corona Impact on Website vs OTA Bookings
Early March we wrote about the first impacts of COVID-19 on OTA vs Website bookings. What an unpredicted turn things have taken since then. We expected things to be bad, but this bad?

Terrible Times for Hotels – What Might our ‘New Normal’ Look Like?
If this crisis has taught us in hotels anything, it is to think the unthinkable. Only a few short weeks a drop in RevPar might have been our biggest concern
Gift Cards, Staycations and Advanced Plans: Customer Engagement for Recovery
Similarly to targeting customers looking to stay in the future, you can target potential guests now with the option to buy gift credit or vouchers for your hotel, restaurant or spa which can be used later.